Logistics

Shipping information

Transparent checkout rates, typical dispatch windows, and packaging practices for research laboratory deliveries.

Checkout methods

Rates that match the cart

Select a shipping method during checkout. These rates match live cart totals — no surprise carrier markup at payment time.

01

Standard Delivery

3-5 Business Days

$25.00

Best for routine laboratory restocks when transit time is flexible.

02

Priority Express

1-2 Business Days

$50.00

Preferred when receiving docks need faster turnaround on confirmed orders.

Promotional free-shipping thresholds may be announced separately; until then, the rates above apply at checkout.

Dispatch window

Prepared in 24–48 hours

Most in-stock orders are prepared within a 24–48 hour window on business days when inventory allows. Priority Express shortens transit after dispatch; it does not replace stock verification or quality review before shipment.

Business-day preparation when stock and documentation checks allow.

What to expect

  • 01

    Order confirmation by email after checkout or quote conversion

  • 02

    Preparation within a typical 24–48 hour window when stock allows

  • 03

    Carrier tracking once the shipment is dispatched

  • 04

    Commercial invoice and packing details for customs where required

Packaging & handling

Protective packing for research materials

Lyophilized peptides and temperature-sensitive materials ship in packaging designed for laboratory receiving.

Return policy

Cold-chain & desiccation

Cold-chain or desiccated containment is used where product storage requirements demand it. See product pages for specific handling notes.

Damaged or incorrect

Contact support within 7 days with your order number and photos. See our return policy for next steps.

Customs & destinations

International research shipments

International shipments may be subject to local import rules. Customers are responsible for ensuring products are permitted for import into their jurisdiction for research use only. Contact us before ordering if you need destination guidance.

Ready to order?

Choose Standard or Priority Express at checkout after you confirm SKUs and documentation for your laboratory protocol.

Go to checkout