LegalPrivacy

Privacy Policy

We respect your privacy and handle account, order, and inquiry data with care.

Last updated 21 July 2026Questions? Contact support

Official policy document

Privacy Policy

Scope

This policy describes how MCPFAC BIOTECH processes personal data when you browse the site, create an account, request quotations, place research-product orders, or contact support. Our catalog is intended for laboratory and institutional buyers — not consumer retail of finished medicines.

Information we collect

  • Account details such as name, email, organization, and shipping / billing addresses
  • Order, quotation, invoice, and payment-method selection records
  • Support and contact-form messages (including COA / batch requests)
  • Technical data such as browser type, device signals, and approximate location for security and operations
  • Cookie and session data as described in our Cookie Policy

How we use information

We use personal data to create accounts, process orders and quotations, issue invoices, provide customer support, ship research materials, improve the platform, prevent fraud, and meet legal or compliance obligations. We do not sell personal information.

Sharing

Service providers that help us operate authentication, hosting, email, analytics (when enabled), and logistics may process data on our behalf under contractual safeguards. We may disclose information when required by law or to protect rights, safety, and platform integrity.

International transfers

We are based in Shenzhen, China, and may process data in other regions where our infrastructure or partners operate. Where required, we apply appropriate safeguards for cross-border transfers.

Security & retention

We apply reasonable technical and organizational measures to protect personal data and retain it only as long as needed for business, legal, and accounting purposes related to research procurement records.

Your rights

Depending on your jurisdiction, you may request access, correction, or deletion of your personal data, or object to certain processing. Contact info@mcpfacbiotech.site. See also our Cookie Policy.